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Consumer data shows broad resistance to AI agents handling daily tasks

9/30/2026

Meta's Muse agent reached the top of Apple's App Store, driven by integrations with Facebook and Instagram and a fuzzy mascot design.

The company has since expanded the tool to business customers, fueling industry hopes that agentic AI can break through to mainstream users.

However, new polling data suggests a significant gap between this early success and the willingness of the average American to grant AI agents control over their digital lives.

The enthusiasm for these tools is not universal. A Pew survey conducted in February found that 51% of Americans avoid using AI chatbots entirely.

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